Question 1

How early do you begin hanging Christmas lights?

Accepted Answer

We start installing Christmas lights each year as early as October 15th.

Question 2

How much does your service cost?

Accepted Answer

The cost of your Christmas light installation depends on the size of your home, trees, shrubs, pathways, etc and the amount of lights being utilized.

Question 3

Do you have a minimum?

Accepted Answer

Yes, our minimum job amount is $600-$1000.

Question 4

What payment methods do you accept and when do I pay?

Accepted Answer

We happily accept cash, check, major credit cards or Venmo. Credits cards have a 3.57% fee per transaction. A deposit of 50% is due as a security deposit to secure your installation date. The remaining 50% balance will be charged upon completion of the installation.We also have payment plans available for throughout the year.

Question 5

Do you offer discounts?

Accepted Answer

Yes, we do! Contact us to discuss our loyalty discount.

Question 6

Will you install lights that we already own?

Accepted Answer

No. We cannot warranty the quality or workmanship of lights we do not provide. Lights All Around only installs products from our company. This is necessary for our insurance, as well as for consistency and quality. Our commercial grade products far exceed quality of store bought items.

Question 7

Will your installers remove my lights as well as install them?

Accepted Answer

Yes. Our professionals are dedicated to installing lights and removing the lights after the holiday season. Removal is included in our price. Removals generally begin January 2.

Question 8

What happens if I have a problem with my lights?

Accepted Answer

If a problem should occur with your display, we have service technicians to correct the issues as soon as possible.

Question 9

Will we need to hire an electrician?

Accepted Answer

Most of the time no, however for larger installations extra power may be necessary. We will let you know at the time of your estimate if we believe that extra power is needed.

Question 10

Do you carry liability insurance specific to Christmas decorating?

Accepted Answer

Lights All Around is fully insured for Christmas decorating.

Question 11

What is your store return policy?

Accepted Answer

You must contact us within 5 days of receiving your item in order to authorize and process a return. We will cover the cost of return shipping for defective products. The customer is responsible for all return shipping costs of non-defective products. Items that are designed for specific holidays (Halloween or Christmas) must be returned prior to that particular holiday. Returns will not be accepted after the holiday has passed.